Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with PC Gear World. We are committed to delivering your order quickly, safely, and efficiently.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on weekends or public holidays.
- During peak seasons, promotions, or holidays, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 Business Days |
| Canada | 7–18 Business Days |
| United Kingdom | 7–15 Business Days |
| Australia | 7–18 Business Days |
| Europe | 7–20 Business Days |
| Asia | 5–15 Business Days |
| Other Countries | 10–25 Business Days |
Delivery times are estimates and may vary depending on customs processing, carrier delays, weather conditions, and local logistics services.
Shipping Costs
Shipping fees are calculated at checkout based on:
- Delivery location
- Product weight and dimensions
- Selected shipping method
We may occasionally offer free shipping promotions on qualifying orders.
Order Tracking
When available, tracking information will be sent to your email after your order has been shipped.
Please allow up to 48 hours for tracking information to become active.
Customs, Duties & Taxes
For international orders:
- Customers are responsible for any customs duties, import taxes, VAT, or additional fees imposed by their country.
- PC Gear World is not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If an incorrect address is provided:
- We cannot guarantee successful delivery.
- Additional shipping charges may apply for reshipment.
- Refunds may not be available for orders delivered to incorrectly provided addresses.
Lost, Delayed, or Stolen Packages
While we work with reliable shipping partners, PC Gear World is not responsible for delays caused by carriers or events beyond our control.
If your package appears lost:
- Check your tracking information.
- Contact the shipping carrier.
- Contact our support team for assistance.
For packages marked as delivered but not received, customers should first contact the carrier and local authorities if necessary.
Damaged Packages
If your order arrives damaged:
- Contact us within 7 days of delivery.
- Include your order number and photos of the damaged item and packaging.
We will review the claim and work toward an appropriate resolution.
Contact Us
If you have questions about shipping, please contact us:
PC Gear World
📧 Email: support@pcgearworld.com
🌐 Website: www.pcgearworld.shop